Privacy Policy
Last updated: April 2026
Kinney Group LLC (“we,” “us,” or “our”) operates critical-factors.com. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
Information We Collect
When you opt in to receive the PIP Checklist or any other materials through this site, we collect your first name and email address. We collect only what is necessary to deliver what you requested and to communicate with you about relevant services.
When you purchase a product or service through Stripe, payment information is collected and processed directly by Stripe. We do not store your credit card or payment details on our systems.
How We Use Your Information
We use your name and email address to deliver the content you requested, to send a follow-up email sequence relevant to the Critical Factors Management System, and to communicate with you about products and services that may be relevant to your business. We do not sell, rent, or share your information with third parties for their marketing purposes.
Email Communications
By opting in on this site, you agree to receive email communications from Critical Factors / Kinney Group LLC. Every email we send includes an unsubscribe link. You may opt out at any time. We will honor your request promptly.
Cookies and Analytics
This site may use cookies and analytics tools to understand how visitors interact with our pages. This information is used in aggregate form to improve the site and is not linked to individual identities.
Data Security
We take reasonable steps to protect the information you provide. Our email and CRM platform (GreenRope) maintains its own security standards. Payment processing is handled by Stripe, which is PCI-DSS compliant.
Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you. To make such a request, contact us at hello@critical-factors.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site following any changes constitutes acceptance of the revised policy.
Contact
Kinney Group LLC · Marina del Rey, CA · hello@critical-factors.com